MANAGING RESILIENCE THROUGH ORGANISATIONAL CHANGE

COURSE OVERVIEW

This course equips leaders, managers, and employees with the skills to navigate change effectively while building individual and organisational resilience. Participants will learn to anticipate challenges, adapt to disruptions, and sustain performance during periods of transformation.

LEARNING OBJECTIVES

By the end of this course, participants will be able to:

  1. Understand the psychological and organisational impact of change.
  2. Develop strategies to enhance personal and team resilience.
  3. Apply change management frameworks effectively.
  4. Lead and support others through uncertainty and disruption.
  5. Foster a culture of adaptability and continuous improvement.

Target Audience:

    • Middle and senior managers
    • Team leaders
    • HR professionals
    • Change management practitioners
    • Employees undergoing organisational transformation

    Course Duration:

    Option 1: 1-day intensive workshop
    Option 2: 4-6 hour modular course (split into sessions)
    Option 3: Online self-paced course (4–6 modules)

    Outcomes

    • Understanding our own personal value systems and accepting other’s differences
    • Have a clear understanding of the role of a Leader and be able to articulate how to Lead by Example
    • Begin to develop own Personal Leadership Brand
    • Be able to identify the strengths and limitations of own preferred behavioural style and that of others
    • Know the effect your style has on different people and situations and when/how to adapt it to achieve the best outcome
    • Protecting your Brand – in and outside of work (Social Media input)

    Course Modules:

    Module 1: Understanding Organisational Change

    • Types of organisational change (strategic, operational, cultural)
    • The psychology of change: Why people resist change
    • Case studies of successful and failed change initiatives

    Module 2: Resilience Fundamentals

    • Defining resilience at personal, team, and organisational levels
    • The science of stress and adaptation
    • Emotional intelligence and resilience

    Module 3: Leading Through Change

    • Leadership styles that support resilience
    • Communication strategies during uncertainty
    • Engaging and motivating teams during change
    • Promoting Psychological Safety individuals/teams

    Module 4: Building Resilient Teams

    • Team dynamics and collective resilience
    • Identifying vulnerabilities and strengths
    • Practical exercises: scenario planning and role-playing

    Module 5: Strategies and Tools for Change Management

    • Kotter’s 8-Step Change Model, ADKAR, and other frameworks
    • Risk management and contingency planning
    • Monitoring progress and maintaining momentum

    Module 6: Creating a Resilient Organisational Culture

    • Embedding resilience into values, processes, and policies
    • Learning from failure: creating a feedback loop
    • Sustaining engagement and adaptability
      }

      Duration

      4 hours or a full day

      Jules was amazing. Truthfully I was quite nervous about doing this training as I really don’t have the best track record of being able to focus and learn in a classroom like environment, especially not all day. But I found myself completely engaged the entire time which is so rare for me. Jules is able to explain things so well and she is so knowledgeable. She made everyone feel completely comfortable even when discussing sensitive topics that many of the people in attendance had been personally affected by. She absolutely slayed it last week, I’m so glad I got to be there!

      Julia’s expertise and dedication to the topic of mental health was inspiring. She was very professional and dealt with sensitive topics extremely well. I would highly recommend the course thanks to Julia’s coaching.

      Julia was an amazing instructor. She was very informative but also caring, giving amazing advice and reflecting back on personal anecdotes that help with our learning and understanding further.